LSSU Technology News & Announcements

The LSSU Technology News & Announcements is where we will post interesting information, updates and notices of outages or known issues.

This page is for administrators, faculty and staff. Students, parents and the public are welcome.

Thursday, March 23, 2017

3-23-17 My School Bucks Announcement

MySchoolBucks | Heartland
Dear Customer,
Tomorrow 3/24, we will be emailing parents at your district who use the MySchoolBucks mobile app to make sure they update to the latest version (5.1.2) that includes a number of security enhancements.
Later next week, all previous versions of the mobile app will no longer allow parents to access their accounts or make payments.
If you need assistance, please call 800-803-6755 or emailadminsupport@myschoolbucks.com.  Parents can call 855-832-5226 or emailparentsupport@myschoolbucks.com if they have any questions.
Thank you,
MySchoolBucks Support

Friday, March 17, 2017

3-17-17 Issue with Google Drive Resolved

The problem with Google Drive should be resolved. We apologize for the inconvenience and thank you for your patience and continued support.

The Windows client will automatically update with this fixed version within the next 10 hours. Alternatively, affected users can download the updated version of the client from https://www.google.com/drive/download/. Affected Windows 10 users may be required to sign in to their Google account within the client.

Thursday, March 16, 2017

3-16-17 Google is reporting issues with Drive

We're aware of a problem with Google Drive affecting a significant subset of users. The affected users are able to access Google Drive, but are seeing error messages and/or other unexpected behavior. We will provide an update by March 16, 2017 12:41:00 PM PDT detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.

Some users of the Google Drive Sync client will be receiving the error message "Sorry, Backup and Sync needs to quit." We have identified the root cause of the issue and are implementing a potential fix now.

Tuesday, January 31, 2017

1-31-17 Google Update - Creating files from templates now easier in Google Drive

From Google :
Posted: 30 Jan 2017 01:10 PM PST
Since 2015, we’ve been making it easier to focus on your content—not your formatting—with templates in Google Docs, Sheets, Slides, and Forms. We’ve introduced templates for invoices, pitch decks, and cases studies, as well as templates designed by experts and developed specifically for your organization.
Today, we’re making it easier for users to create files from templates by granting access to templates directly from Drive. Instead of navigating to the DocsSheetsSlides, or Forms home pages, you can simply go to Drive > New > Google Docs/Sheets/Slides/Forms > From a template. From there, you’ll be directed to the applicable template gallery, where you can select the template of your choice.
For more details on templates, visit the Help Center.

Wednesday, January 18, 2017

1-18-17 Issue with Google Forms Resolved

Google Forms
Jan 17th 2017, 21:00

 January 17, 2017 1:00:00 PM PST
Google Forms service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.
Service has already been restored for all users. Google Engineering is continuing to monitor the service.

1-18-17 Issue With Google Classroom Resolved

Classroom
Jan 17th 2017, 21:00

 January 17, 2017 1:00:00 PM PST
Classroom service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.
Service has already been restored for all users. Google Engineering is continuing to monitor the service.

1-18-17 Issue With Google Drive Resolved

Google Drive
Jan 17th 2017, 21:20

 January 17, 2017 1:20:00 PM PST
The problem with Google Drive should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.